Cancellation Policy

Please take a moment to read and initial the following information: -If you are feeling unwell, We do require Masks in this Facility that must be worn throughout your session. -Rescheduled Appointments with less than 24 hours’ notice will be charged a $70 Fee in order to reschedule any appointed service. If an appointment is canceled you will receive service credit of the amount paid. If a payment has been made with your appointment you will reschedule your appointment and use your service credit on your account. We will not be responsible for any charge backs due to canceled appointments. -No Shows will be responsible and charged with the full price of your massage you have missed. -Late Arrival may result in a shortened session to accommodate I understand that massage therapy is provided for stress reduction, relaxation, relief from muscular tension, and improvement of circulation and energy flow. If I experience pain or discomfort during the session, I will immediately inform my therapist so that pressure/strokes can be adjusted to my level of comfort. I will not hold my therapist responsible for any pain or discomfort I experience during or after the session. I understand that the services offered today are not a substitute for medical care. I understand that my therapist is not qualified to perform spinal or skeletal adjustments, diagnose, prescribe, or treat physical or mental illness. I affirm that I have notified my therapist of all known medical conditions and injuries. I agree to inform the therapist of any changes in my health and medical condition. I understand that there shall be no liability on the therapist’s part should I forget to do so. I understand that massage is entirely therapeutic and non-sexual in nature. Massage techniques and or any services under Serene Relaxation LLC may be subject to recording for education purposes, keeping in mid of any markings, in release to social media platforms. In signing you are agreeing to and conditions. I understand that, because massage therapy work involves maintained touch and close physical proximity over an extended period of time, there may be an elevated risk of disease transmission, including COVID-19. Allergies: In our efforts to cut down on allergic reactions we ask that all clients refrain from use of any lotions, salves, oils or perfumes before your massage. In the case of an allergic reaction your appointment will be canceled in order for our therapist to receive medical care.

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